To view this page correctly you must have Chinese characters installed.
Print

Home care packages not meeting assessed needs and demand according to Government report

22 Sep 2017

The Government has recently released a data report detailing the operation of the new home care system and national prioritisation process. The data provides transparency regarding demand within the system and indicates the need for further investment for the delivery of these services.

Overall the data shows that home care packages under the new regime are falling short of the needs of older Australians and that there is a need for further reform in the area to provide a long-term solution.

Of most concern is the fact that around 89,000 people are currently waiting for a package, although this has steadily been improving since the transition. Specifically:

over 53,000 people have been assessed as needing care in their home but have not yet been assigned a package; and
over 35,000 consumers are on an interim lower level package while they wait in the queue for a higher level package to meet their assessed needs.

The level to which needs are not being met indicates that greater investment is required to ensure older Australians are receiving the level of care they require.

We will continue to monitor this issue and provide updates when we hear more. For more information please contact us here.

Add your comment
3 Thank you. Your comment has been received and is currently being reviewed.